FREQUENTLY ASKED QUESTIONS (FAQS)

Here is a comprehensive list of FREQUENTLY ASKED QUESTIONS (FAQS) for incoming Erasmus students at NSA “Vassil Levski”, based strictly on the provided information:

General Information

Q: Who are the main Erasmus contacts at NSA?
A:Your Receiving administrative contact person is Miroslava Kolyandova, the NSA Erasmus Coordinator. The Receiving responsible person is Prof. Ognyan Miladinov, Institutional Erasmus Coordinator and Vice-Rector of Science and International Relations.

Q: What should I do before arriving in Bulgaria?
A: Prepare a short PowerPoint presentation about your home university and some interesting facts about your country and region for the welcome meeting. If possible, bring traditional sweets from your country. Also, join the first part of the Bulgarian Language Course, which will be held online before your arrival. Details and access will be shared with you in advance.
Q: What documents do I need to bring for enrollment?
A: Bring your Certificate of Arrival (prepared by your home university), Student Book, and 2 passport photos. The Student Book certifies your enrollment at NSA and records your grades and ECTS at the end of each semester.
Q: Where is the Erasmus Office located, and what are the working hours?
A: The Erasmus Office is located in the Main Building (Rectorate), 5th floor, room 505. Working hours with Erasmus students are from 10:00 AM to 12:00 PM and 2:00 PM to 3:30 PM.
Q: What documents do I need to bring for enrollment?
A: To complete your enrollment at the National Sports Academy “Vassil Levski” (NSA), please ensure you have the following:

Certificate of Arrival: If your home university provides its own form, bring it with you.

Student Book: This booklet certifies your enrollment at NSA and records your grades and ECTS credits at the end of each semester. You can purchase it upon arrival from the Printing Office for 3 euro.

Two Passport Photos: These are required for administrative purposes. Please note that additional documents, such as a valid passport or national ID, European Health Insurance Card, and Transcript of Records in English, are typically submitted during the online application process prior to arrival.

6. Q: Will I receive a student card and access to campus services?
A:We do not issue a student ID card. However, you will receive a Student’s Book, which grants you access to the library, canteen, sports facilities, and other student services.

Q: Can I participate in local events or student clubs?
A: Absolutely! Our university encourages Erasmus students to join student clubs, sports groups, and cultural events. Our Erasmus Student Network (ESN) often organizes activities.
What is the academic calendar and when do exams take place?
A:The academic calendar is sent with your acceptance letter and includes key dates for the semester, including exam periods. You can also find it on our official website: Academic Calendar

Learning Agreement (LA)

Q: How do I fill out and get my Learning Agreement (LA) approved?
A: First, choose courses from our Erasmus course catalogue (NSA Erasmus Course Catalogue.). You must get the proposed LA approved by your home university before sending it to us for signature. Only after receiving all necessary approvals is your LA considered valid.
Q: How many ECTS credits should I include in my Learning Agreement?
A: 30 ECTS per semester and 60 ECTS per academic year are standard for Erasmus+ students. Ensure that your LA reflects this to maintain academic progress and meet home university requirements.
Q: Are all courses taught in English?
A: Yes, all subjects listed in the NSA Course Catalogue under 1014 Sport and 0915 Physiotherapy are taught in English.
Q: Where can I find the NSA Erasmus Course Catalogue?
A: You can access the course catalogue here: NSA Erasmus Course Catalogue.nsa-erasmus.com
Q: Can I make changes to my Learning Agreement after arrival?
A: Yes, within the first 4 weeks of the semester, you can submit a “During the Mobility” section with any changes. It must be approved by both home and host institutions.
Q: When will I receive my Transcript of Records (ToR)?
A: The Transcript of Records will be prepared within 5 weeks after your departure from the host institution.
Q: How can I apply for the winter/ summer camps?
A: If you wish to attend any of the three camps, please make sure to include them in your Learning Agreement, as each is worth 3 ECTS credits. Please refer to the academic calendar attached there.
Q: When is the deadline for submission of my Erasmus application?
A:The deadline depends on whether you are applying for the Winter Term / Full Academic Year or the Summer Term:

For Winter Term or Full Academic Year:

1. Nomination by your home university must be completed by: 15 June
2. Your application and required documents must be submitted by: 30 June

For Summer Term:

1. Nomination deadline: 15 November
2. Application submission deadline: 30 November

Please ensure your home university nominates you on time, as you cannot proceed with the application process without an official nomination. After nomination, you will receive detailed instructions on how to submit your application and supporting documents (e.g., Learning Agreement, transcript, copy of ID/passport, etc.).

It is highly recommended to start preparing your documents early to avoid last-minute issues.

Arrival and Orientation days

Q: Is there a Bulgarian language course upon arrival?
A: Yes, participate in the second part of the Bulgarian Language Course, held on-site (5 days) starting from the first day of the semester. This course is free of charge and open to all incoming Erasmus students.
Q: How can I get involved with local student activities?
A: Get in touch with ESN Sofia University if you’d like to join the events and activities they organize for international students.

Accommodation

Q: What do I have to do to apply for a room in a student residence?
A: In the application form, there is a specific section where you need to indicate whether you wish to be accommodated in a student residence. Simply check the appropriate box to express your interest.
Q: What is the current status of the dormitory?
A: The NSA dormitory is currently undergoing comprehensive renovations. Upon completion, it is anticipated to offer 10 newly renovated double rooms, each equipped with a separate kitchen. Cooking will not be permitted in the rooms themselves; designated kitchen areas will be available for use. For summer term 2025/2026 students will be accommodated in Building 15 and Building 61 in double or triple rooms (suit). There is no shared kitchen available there and cooking is not allowed in the rooms.
Q: What are the dormitory rules regarding roommates and room changes?
A: Room assignments are managed by the NSA administration. Students cannot select or change their roommates independently. All residents must adhere to the dormitory’s rules and regulations, which are provided upon check-in.
Q: What should I bring for my dormitory stay?
A: Bed linen and toiletries are not provided – please bring your own. Each room includes a copy of the Dormitory Rules and Regulations, which you are required to follow.
Q: What are the check-in and check-out procedures?
A: Working hours are Monday to Friday, 08:00 – 16:00. If you arrive outside of working hours, please ask the security guard on the for your room key or speak in advance with your coordinator. Roommate assignments are final – you cannot choose or change rooms on your own.
Q: What are the dormitory payment details?
A: Monthly rent is 60-70 euros depend on the building 61 or 15 and there is a service fee of 11 euro, paid once per semester. Is a security deposit required?
Yes, a security deposit of 200 EUR must be paid via bank transfer upon arrival. The full amount will be refunded within one month after your departure, provided that no damages are identified in the room.
Q: How is the rent calculated if I arrive or leave mid-month?
A: If you arrive on or before the 15th of the month, you pay 100% of the monthly rent. If you arrive after the 15th, you pay 50% of the monthly rent. Similarly, if you leave before the 15th, you pay 50% of the monthly rent; if you leave after the 15th, you pay 100% of the monthly rent.
Q: Can you help me find private accommodation near the campus?
A:Please be aware that we do not provide advice or assistance on finding private accommodation near the campus.
Q: Who should I contact for dormitory-related issues?
A:For any questions or issues related to the dormitory, please send an email to mariq_rodeva@abv.bg with the following information included with CC to me:

Subject: Dormitory Service Request

Full Name: ___________________________________

Room Number: ___________________________________

Mobile: ___________________________________

Current Situation/Problem: ___________________________

How can we help you? ____________________________

Transportation

Q: How can I reach NSA from Sofia Airport?
A: You can take a taxi from the official desk for OK Super trans Taxi at Sofia Airport (Terminals 1 and 2) or the Central Bus Station. Estimated fare to NSA Dormitory in Studentski grad is 10-15 euro. Alternatively, you can take Bus 84 to Hotel Pliska stop, then change to Bus 280 and ride to the last stop: National Sports Academy (NSA).
Q: What are the public transport ticket options and prices?
A: Single ride (bus, tram, trolley, or metro): 1.00 euro; Daily card (unlimited travel for 1 day): 2.00 euro; 24-hour pass: 3.00 euro; Tickets must be validated upon boarding (except on some buses where machines may not be available).
Q: Are there discounted monthly transport cards for students?
A: Yes, Bachelor & Master students

Students’ canteen

Q: Where is the students’ canteen located, and what kind of meals does it offer?
A: The students’ canteen is located next to Dormitory Building 70. It serves lunch only, available between 12:00 and 14:00. A typical meal includes soup, a main course, and dessert, and costs approximately €2.50.
Q: Does the campus canteen offer gluten-free or dairy-free meals?
A: No, the canteen primarily serves traditional Bulgarian dishes such as meat, potatoes, and rice. While a vegetarian option is usually available, gluten-free or dairy-free meals are not specifically offered.

Visa application (non-EU citizens)

Q: What should non-EU citizens keep in mind regarding the visa application process?
A:Non-EU citizens are advised to organize their documents and apply for a visa well in advance. The visa issuance process typically takes at least 35 working days, and in some cases, it may take longer. It is important to note that the university cannot expedite or influence the visa process, as it is managed solely by national immigration authorities. To ensure timely arrival, early preparation is crucial.

Others:

34. I didn’t attend some of the subjects listed in my Learning Agreement. Will I still receive a grade?
No. If you have not participated in a subject you selected and signed for in your Learning Agreement, you cannot receive a grade. It is your responsibility to attend and follow up on all listed subjects.

35. I couldn’t find one of my courses in the timetable. What should I have done?
The timetable is created for your convenience, but not all classes appear there—especially those with only 1–2 students, which are scheduled individually. You are expected to contact the responsible teacher directly if a subject is missing or unclear.

36. What should I do if I already have all marks in my student book?
Please send a scanned copy of your student book (with all marks visible) to the Erasmus office as soon as possible.

37.How do I get my Certificate of Attendance?
You must visit the Erasmus office and personally collect your Certificate of Attendance a day or two before your departure.

38.When and how will I receive my Transcript of Records (ToR)?
Your Transcript of Records will be prepared and sent to you by email within 5 weeks, as stated in your Learning Agreement. If we receive all of your final marks earlier, the document may be issued sooner.

If you do not find the information you need, please send an email to: incoming@nsa.bg

FREQUENTLY ASKED QUESTIONS (FAQS)

FREQUENTLY ASKED QUESTIONS (FAQS)

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